Information Technology Coordinator |
| Location: | Portland, OR |
| Employment Type: | Full Time |
| Department: | IT |
| Description: | The IT Coordinator is responsible for communicating maintenances to external partners, auditing vendor access lists and internal ticketing system, ensuring resources are appropriately allocated to meet business objectives, and assisting the IT management with communication during production incidents. On occasion, this position will require nonstandard work schedules. |
| Duties: | - Working with IT Management to create and communicate policy and procedure documents
- Assisting Project Managers with organizing resources and information gathering for IT initiatives
- Communicating maintenances with partners
Auditing and maintaining vendor access and contact lists for IT
- Managing internal ticketing system to ensure requests are assigned appropriately and dealt with in a timely manner
- Ensuring that communications regarding production incidents are properly communicated in real-time as well as documented after the events
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| Qualifications: | - Previous technology coordination experience is highly desirable
- Detail-oriented with excellent analytical and problem solving skills, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous
- 2-5 years of experience working with technology
- Must be able to effectively communicate with personnel at all levels of the business and summarize project details for management level review. Therefore, position requires strong written and verbal communication skills
- Knowledge of and experience with Microsoft Windows support, including XP Professional and 2000/2003 Server
- Excellent knowledge of and experience with Microsoft Office suite (e.g., MS Word, Excel, PowerPoint, etc.)
- Excellent interpersonal skills
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